Security
Quantum AI Limited takes a practical security approach to protecting OrderOS accounts, business records, and operational workflows.
Account access and authentication
Access to the seller web app is protected through authenticated account flows and service controls intended to limit unauthorized access. Users are responsible for protecting their credentials and using only authorized accounts.
Data protection
We use reasonable safeguards such as encryption in transit, restricted or access-controlled storage environments, and least-privilege access practices for systems used to operate the service.
Infrastructure and monitoring
OrderOS relies on trusted infrastructure providers for hosting, authentication, data storage, and operational tooling. We use logging and monitoring to help detect service issues, misuse, and risks that affect platform integrity.
Backups and resilience
We use infrastructure and operational processes intended to support service continuity, recovery, and investigation when issues occur. Backup and recovery approaches may vary by component and provider.
Incident response
When we identify a security issue that materially affects the service, we investigate, contain, and remediate based on the nature of the issue and the systems involved.
Responsible reporting
If you believe you have found a security issue, use the support page and include a clear description, the affected account or page details, and any reproduction steps that would help us verify the issue safely.