Support
Help Center
OrderOS is the flagship merchant operations product from Quantum AI Limited. It helps businesses manage drafts, orders, payment evidence, receipts, and follow-through in one connected workflow.
What support can help with
- sign-in and account access issues
- account setup and workspace questions
- order, payment, receipt, or billing issues
- unexpected product behavior or workflow confusion
- privacy requests and data deletion requests
What to include when you send a direct message
- your business name and the email address used on the account
- the affected order number, billing reference, or related record when relevant
- the time the issue happened and the exact step you were taking
- screenshots or a short explanation that makes the issue easier to verify
Privacy and deletion requests
Signed-in users should try the in-app delete-account flow first. If you cannot sign in or the workspace has shared ownership, use the support page and explain whether the request covers the full account or specific records.